Trade Manager licence agreement
Version 1 of [To be completed: publication date] · applies to licences bought from that date.
At a glance
- Trade Manager is an execution assistant for MetaTrader 5: it calculates your lot size, sends the order you decide on and manages the exit you have set. It gives no advice and promises no profit.
- You need a licence to open orders with Trade Manager on every MetaTrader account, live or demo.
- Your key has 1, 3 or 5 slots: a slot holds one account at a time, and you can move it to another account whenever you like.
- Trade Manager checks your licence online, at start-up and then about once a day; you must allow the server address in MetaTrader.
- Without a valid licence you can no longer open new orders, but your positions stay managed: closing, protecting and trailing are always possible.
- It does not work in the strategy tester.
- Withdrawal: you have 14 days after your purchase; for a lifetime licence, you lose this right only if, before receiving your key, you asked for immediate access, acknowledged losing the right and received our written confirmation (section 13).
- Leveraged trading carries a high risk of loss: your trading decisions remain your own.
This summary helps you read the agreement; the full text below is what applies.
1. Who provides Trade Manager
The "Trade Manager" software (the "software") is provided and sold by Oli Consulting FZE [To be completed: exact name and legal form shown on the trade licence], a company established in the Ajman Free Zone (United Arab Emirates), holder of trade licence no. [To be completed: number] issued by the Ajman Free Zone Authority, whose address is [To be completed: full street address], telephone [To be completed], e-mail [To be completed: contact e-mail address] ("we", the "provider").
Support: Telegram [To be completed: name and link of the support channel] · e-mail [To be completed: support e-mail address].
The licence server is operated on our behalf by a technical service provider established in France (see the privacy notice: licence.olinvestprive.fr/confidentialite).
2. This agreement
2.1. This agreement sets out the conditions under which you may use the software. The purchase itself (price, payment, delivery of the key, withdrawal, legal guarantees) is governed by our terms of sale. Together they form your contract with us.
2.2. You accept this agreement before your purchase, together with our terms of sale, which give you its text. The first time you activate your key on a computer, Trade Manager reminds you of it and asks you to confirm it by clicking I ACCEPT AND ACTIVATE (J'ACCEPTE ET J'ACTIVE in the French version); without that confirmation, your key is not activated.
2.3. If you buy for purposes outside your trade or profession, you are a consumer: you keep every protection the law gives you, which this agreement cannot reduce. Clauses that apply only to professionals say so expressly.
2.4. "Account" means a MetaTrader trading account, identified by its number and by the name of your broker's server. "Key" means your licence key, in the form OTM-XXXX-XXXX-XXXX-XXXX.
2.5. Keep a copy of this agreement. It is given to you with your order (by e-mail, or as a PDF document to save on your device); you can also save it from licence.olinvestprive.fr/licence. On request, we provide it in a format accessible to persons with disabilities.
3. What Trade Manager does, and what it does not do
3.1. Trade Manager is a panel that sits on a MetaTrader 5 chart. You choose your risk and your stop: it calculates the lot size, sends the order you decided on and manages the exit you have set (partial targets, break-even, trailing and, if you choose, stop and targets hidden from the broker: "discreet mode"). It is an execution assistant, not a trading robot.
3.2. It never opens a position without your click. It gives no signals, no analysis, no recommendations and no investment advice. It promises no profit and guarantees no result.
3.3. Trading leveraged products (CFDs, forex, metals, indices, crypto-assets) carries a high risk of loss: you may lose all the money in your trading account. Your trading decisions, your settings (risk, stop, targets) and checking your orders before you click are your own.
3.4. Trade Manager only works while MetaTrader is open and connected. If MetaTrader is closed, or if your computer, your VPS or your connection stops, the exits managed by the panel (partial targets, break-even, trailing, stop and targets in discreet mode) are not executed: only the orders placed with your broker remain active. In discreet mode, your real stop stays in the panel; only a back-up stop, further away, is placed with the broker: it is what protects you if MetaTrader is closed. The manual describes these situations; read it before your first order.
3.5. An order may be filled at a price different from the displayed price, or be rejected or delayed by your broker (spread, slippage, closed market, volatility). This is how markets and your broker work, and we have no control over them.
3.6. This agreement creates no relationship between you and your broker, the publisher of MetaTrader or a proprietary trading firm ("prop firm"). Complying with their rules, including on the use of software such as Trade Manager, remains your responsibility.
4. What you need
4.1. MetaTrader 5 installed on a computer or a virtual private server (VPS). Trade Manager has been tested on Windows. It does not work in the MetaTrader mobile app. There is no MetaTrader 4 version yet (section 8.4).
4.2. A "hedging" account (several positions allowed on the same symbol). "Netting" accounts have not been tested yet.
4.3. An internet connection, and the address https://licence.olinvestprive.fr allowed in MetaTrader (Tools › Options › Expert Advisors: "Allow WebRequest for listed URL"). Without it, Trade Manager cannot check your licence (section 6.5).
4.4. A licence slot for every account on which you open orders with Trade Manager, whether live, demo, contest or prop firm: opening orders is never free, even on a demo account.
4.5. Trade Manager does not work in the MetaTrader strategy tester: it opens no order there and says so.
4.6. These characteristics were presented to you before you bought, in our terms of sale, which ask you to accept them.
4.7. Cooperation in case of a defect. If you report a defect, you cooperate with support, to the extent reasonably possible and in the least intrusive way for you (MetaTrader journal, screenshots, MetaTrader and Windows versions), to check whether it comes from your environment. Without that cooperation, the burden of proving where the defect comes from may fall on you (Article L224-25-16 of the French Consumer Code).
4.8. Accessibility. Trade Manager has not been designed specifically for persons with disabilities. This information is kept up to date on licence.olinvestprive.fr/licence.
5. Plans, slots and accounts
5.1. Slots. Your key has 1, 3 or 5 slots, depending on your plan. A slot holds one account at a time. The same account opened on two computers (for example your computer and a VPS) uses only one slot.
5.2. Moving a slot. You can move a slot from one account to another yourself, from Trade Manager, as often as you like. The account you leave can no longer open new orders: it finds out at its next check, usually within 24 market hours (48 hours at most if our server cannot be reached). Every move is recorded by our server.
5.3. Lifetime licence. You pay once. Your licence has no end date: you may use the software, with the updates described in section 8, as long as you comply with this agreement. How it works depends on the online licence service (sections 6 and 9).
5.4. Subscription. Your licence works until its end date. The first period lasts at least 3 months, paid in advance. After that you extend it whenever you wish, by the month, by paying the seller: its end date moves forward accordingly. Without an extension, your licence stops by itself on its end date: you can no longer open new orders, and your positions stay managed. Nothing renews automatically, unless you chose automatic payment under our terms of sale, which then set its rules and how to end it.
5.5. More slots. You can go from 1 to 3 or 5 slots, or from 3 to 5, by paying the difference to the seller: your key accepts the extra accounts at the next check.
5.6. A personal licence. Your licence is for your own use. You may not lend, rent or share your key, or let other people use its slots, even in turn. Very frequent moves may indicate sharing: support may then contact you.
5.7. Transferring your lifetime licence. You may transfer your lifetime licence as a whole to another person, provided you stop all use and tell support. The new holder accepts this agreement in writing with support, who puts the key in their name. You may not split it (for example, transfer just one slot of a 3-slot key). A subscription cannot be transferred.
5.8. Prices. Current prices for licences, extensions and extra slots are published on [To be completed: the seller's price page].
6. Activation and online checks
6.1. You paste your key into RÉGLAGES › Licence (SETTINGS › Licence) and click VALIDER (VALIDATE). A mistyped key is rejected immediately, without sending anything. The first time you activate on a computer, Trade Manager shows a summary of this agreement and asks you to confirm it: you click I ACCEPT AND ACTIVATE or CANCEL. Without your confirmation, nothing is activated.
6.2. To find out whether an account may open orders, Trade Manager queries our licence server at start-up, then about once a day, and whenever you ask (validate, check, moving a slot). It sends your key, the account number, the name of your broker's server, the account type (live, demo, contest), the platform and the software version; our server also receives the IP address of your connection. The privacy notice details this data and how long it is kept.
6.3. A positive answer is valid for 24 hours, measured with your broker's time (your computer's clock plays no part). If our server does not answer, you get 24 more hours (the "grace period") while we bring it back; after that you can no longer open new orders until it answers again, and everything resumes without you having to do anything. For a subscription, validity stops on the end date.
6.4. A negative answer applies immediately: unknown key, deactivated key, subscription past its end date, slot held by another account, software version no longer accepted (section 8.3).
6.5. If MetaTrader blocks the licence server address (a setting on your computer), there is no grace period: your licence remains valid until the last positive answer expires, and you must then allow the address (section 4.3).
6.6. Without a valid licence, Trade Manager opens no new exposure (buy, sell, pending order, linked orders, reversal, hedge, adopting a position opened elsewhere). Everything that reduces or manages your risk remains possible: closing all or part of a position, moving the stop to break-even, trailing, moving your stop and targets, cancelling a pending order, and the automatic management of positions already followed by the panel.
7. What you may do, and what you may not do
7.1. Your right. We grant you a personal, non-exclusive right to install and use the software on the accounts held by your key, for the duration of your plan, worldwide, in accordance with this agreement and the manual. This right is not transferable, except as set out in section 5.7.
7.2. What the law always allows you. You may make a back-up copy of the software, observe, study and test how it works or its security, and decompile it strictly to the extent necessary for interoperability, under the conditions of Article L122-6-1 of the French Intellectual Property Code. No clause of this agreement takes these rights away.
7.3. What you may not do, apart from what the law allows you (section 7.2):
- modify, adapt, translate, decompile or disassemble the software;
- bypass, disable or deceive the licence check, for example by modifying the file, imitating our server or replaying an answer from our server;
- sell, rent, lend or distribute the software or your key, except as set out in section 5.7;
- use a key obtained without payment, by fraud, or from someone who had no right to transfer it.
7.4. Corrections. The right to correct errors in the software is reserved to its author and to us (Article L122-6-1, I, of the French Intellectual Property Code): report any problem to us and we will fix it in an update.
7.5. Ownership. The software, its code, texts, manual and the Olinvest brand remain the property of their owners. We hold the rights needed to grant you this licence. This agreement transfers no right to you other than the right to use the software as set out here.
8. Updates
8.1. Updates are included in your licence: for a lifetime licence, for as long as we develop the software; for a subscription, during your subscription period. In every case you receive the updates needed to keep the software in conformity, for the period set by law (Articles L224-25-12 and L224-25-25 of the French Consumer Code).
8.2. Trade Manager tells you when a new version is available. You download it from the address given in the message that delivered your key, or ask support for it, then install it yourself: MetaTrader does not replace the file automatically. The notes for each version, published on licence.olinvestprive.fr, say what it fixes. If you do not install, within a reasonable time, a necessary update whose availability and the consequences of not installing it we have told you about, we are not liable for the lack of conformity resulting solely from not installing it, unless this is due to shortcomings in our installation instructions (Article L224-25-25, II, of the French Consumer Code).
8.3. Minimum version. We may stop accepting an old version of the software (Trade Manager then shows that the version is no longer accepted) only if it presents a security risk, including the renewal of our signing keys, or a defect that the new version fixes. Except in a security emergency, we announce the new version in Trade Manager at least 30 days before we stop accepting the old one, and we notify you by e-mail, with the date, if we have your address; the new version is free of charge. An update that is not necessary to keep the software in conformity is never imposed on you: if it has a negative effect on your use, you may refuse it or end the contract at no cost and be refunded, under the conditions of Articles L224-25-26, L224-25-22 and L224-25-23 of the French Consumer Code.
8.4. The MetaTrader 4 version, when it exists, will be included in lifetime licences and in current subscriptions, on the same terms. We do not commit to a date.
8.5. We may develop the software (new features, fixes, adaptation to changes in MetaTrader). We do not remove an essential characteristic described in this agreement or in our terms of sale, except in the cases and under the conditions provided by law.
9. Availability, quality of service and security of the licence service
9.1. We do what is needed for the licence server to answer at all times. A short outage does not stop you trading: that is the purpose of the 24-hour grace period (section 6.3). Maintenance is carried out, as far as possible, without exceeding that grace period.
9.2. We are not liable for an interruption caused by force majeure within the meaning of Article 1218 of the French Civil Code.
9.3. If we had to stop the licence service permanently, we would notify you at least [To be completed: notice period decided by the seller and its service provider] in advance, on the licence.olinvestprive.fr website, through our support channels and by e-mail if we have your address. Your statutory rights would remain in full: legal guarantee of conformity, and refund or compensation under the conditions provided by law.
9.4. Quality of service. No minimum level of quality of service is offered for the licence server; short outages are covered by the grace period of section 6.3, without prejudice to the legal guarantee of conformity.
9.5. Security incidents. In response to a security incident, a threat or a vulnerability, we may: publish a corrective version and stop accepting vulnerable versions (section 8.3); deactivate a compromised key and give you another one; suspend the licence service for as long as necessary (the grace period of section 6.3 then applies); and inform you on licence.olinvestprive.fr and by e-mail if we have your address.
10. Your data
To check your licence we process your key, your account numbers and broker servers, the account type, the software version and the connection IP address, as well as the order details entered by the seller (your name and e-mail address are optional). The privacy notice (licence.olinvestprive.fr/confidentialite) explains who processes them, why, for how long, where, and how to exercise your rights, including your right to object.
11. Legal guarantees
In addition to this agreement, you benefit from the legal guarantees: the legal guarantee of conformity for digital content (Articles L224-25-1 et seq. of the French Consumer Code) and the guarantee against hidden defects (Articles 1641 to 1649 of the French Civil Code). Our terms of sale summarise their conditions in a box. Oli Consulting FZE is responsible for them; to use them, write to support: [To be completed: support e-mail address], [To be completed: postal address].
12. Liability
12.1. We are liable for our breaches of this agreement and for lack of conformity of the software, under the conditions provided by law. No clause of this agreement limits the rights to compensation the law gives you as a consumer.
12.2. We are not liable for losses resulting from your trading decisions, market movements, the operation of your broker or of MetaTrader, your computer, your VPS or your connection, or from use contrary to the manual or to this agreement, unless they are caused by a defect in the software or by a breach on our part.
12.3. If you act as a professional: our liability, for all damage arising from the same event, is limited to what you paid us in the 12 months preceding that event or, for a lifetime licence, to its price, whichever is higher; and we are not liable for unforeseeable damage. These limits do not apply in the event of gross negligence or wilful misconduct (Article 1231-3 of the French Civil Code).
13. Withdrawal
13.1. If you are a consumer, you have 14 days to withdraw from each order, without giving any reason: your initial order, then each subscription extension or purchase of extra slots. The period runs from the conclusion of the order (Articles L221-18 and L221-4 of the French Consumer Code). How to withdraw, the form and the refund: see our terms of sale.
13.2. Lifetime licence. The software is digital content not supplied on a tangible medium. You lose your right of withdrawal only if, before receiving your key and the download link, you expressly requested that the contract begin immediately, acknowledged that you lose this right, and received our confirmation of your agreement on a durable medium (Article L221-28, 13°, of the French Consumer Code). The seller offers you this when you order. Otherwise you keep your right of withdrawal for the legal period, even after activating your key: if you exercise it, you are refunded in full and your key is deactivated.
13.3. Subscription. You keep your right of withdrawal for the legal period. If you asked for your subscription to start before the end of that period, you pay only the part corresponding to the period elapsed until you inform us of your withdrawal, and you are refunded the rest (Article L221-25 of the French Consumer Code); otherwise you are refunded in full. Your key is then deactivated.
13.4. The confirmation you give in Trade Manager on activation (section 6.1) concerns this agreement: it does not change your right of withdrawal.
14. End of the licence and deactivation
14.1. On your side. You may stop using the software at any time. For a subscription, the first 3 months remain due (commitment paid in advance), except in case of withdrawal (section 13), breach on our part, use of your legal guarantees or any other case of termination provided by law; after that, you simply do not extend.
14.2. Refund or cancelled payment. If you are refunded (withdrawal, guarantee, goodwill gesture), or if your payment is cancelled or refunded to you by your bank or payment provider (stopped payment, chargeback), your key is deactivated: it stops allowing new orders at its next check, usually within 24 market hours.
14.3. Serious breach. If you seriously breach this agreement (sharing, lending or reselling a key outside section 5.7, bypassing the check, a key obtained by fraud, infringement of the software), we may act on your key. Except in case of proven fraud or emergency, we first ask you in writing, at the address or account you used for your order, to stop the breach within 8 days, warning you of the consequences. If the breach only concerns some slots (for example another person's account), we first free those slots; we deactivate the key only if the breach continues or resumes, or if it is serious in itself. We then write to tell you what we did and why. You may challenge this decision with support, the mediator or a court (section 16).
14.4. What remains possible. After a deactivation, or at the end of a subscription, your positions stay managed by the panel; only opening new orders is blocked.
15. Changes to this agreement
We may offer you a new version of this agreement, for example with a new version of the software or after a change in the law. It applies to you only if you accept it; otherwise the version you accepted continues to apply to your licence. We do not change your plan, your price, the duration of your licence or the essential characteristics of the software on our own.
16. Complaints, mediation, governing law, courts
16.1. Complaints. Write to support first: [To be completed: support e-mail address]. We will reply as soon as possible.
16.2. Mediation. If your written complaint has not been resolved, you may use the consumer mediator free of charge: [To be completed: name, address and website of the mediator].
16.3. Governing law. This agreement is governed by French law. If you are a consumer, you also enjoy the protection afforded to you by the mandatory provisions of the law of the country where you are habitually resident (Regulation (EC) No 593/2008, "Rome I", Article 6).
16.4. Courts. If you are a consumer, you may bring proceedings before the court of your domicile or any other court with jurisdiction under the law; we may bring proceedings against you only before the courts of the country in which you are domiciled. If you act as a professional, disputes fall within the jurisdiction of the courts of [To be completed: city, for example Paris].
17. Language and interpretation
This agreement exists in French and in English; both versions have the same value. If they differ, or if the meaning of a clause is in doubt, the interpretation most favourable to the consumer applies (Article L211-1 of the French Consumer Code).
18. Miscellaneous
18.1. If a clause of this agreement were held invalid, the others would continue to apply.
18.2. Not exercising a right under this agreement does not amount to waiving it.
Contact
Oli Consulting FZE · [To be completed: address] · [To be completed: contact e-mail] · support: [To be completed: Telegram] · [To be completed: support e-mail].
Licence agreement: licence.olinvestprive.fr/licence · Privacy: licence.olinvestprive.fr/confidentialite · Legal notice: licence.olinvestprive.fr/mentions